Information for our customers

Dear valued Clients

Last week, Schmidt + Clemens experienced an unexpected series of extreme weather events in Central Europe, which also affected several areas of Germany. We hope that all of our Central Europe customers and families have made it through this inclement weather without any major damage to you personally or your personal property.

Unfortunately, our S+C Headquarters in Kaiserau was affected by these severe weather events. We are working hard to try to help our employees get back on their feet and ensure their health and safety as it is our top priority. We are very fortunate to have all of our managing directors team up and running our business as smoothly as possible thus facing these current challenges.

Therefore, here is some important information that we would like to share with you briefly as it relates to our business:

• On the early evening of July 14, 2021, a small stream (Leppe), which passes aside our plant overflowed its banks very rapidly causing flooding in partial areas of our premises. This subsequently has interrupted our production but we are working very hard with our team members to get all of our current projects come back on line.
• Starting immediately, the Crisis Management Team has been implemented in order to promote a continuous production and supply with minimum interruptions. Please be assured that we are doing everything in our power to minimize the impact of any projects while being challenged with this unfortunate situation.
• We have made arrangements for all the necessary supplies needed to conduct our business even though our facility was affected by the inclement weather. The good news is that our phone and email systems are all working to provide you with the best service and communication.
• We ask for your patience and support during these times as clearly will be very challenging in the next few weeks ahead. If you need any assistance or questions, please contact our office and we will be glad to help.

Finally, please know that we are very grateful for the many projects you have entrusted in us to the Schmidt + Clemens team over 140 years here in Kaiserau (Lindlar, Germany). We will continue to work hard to earn your business in the future and we appreciate your understanding.

Kind regards